A graduate of English language and literature.. With extensive experience working in recruitment and customer service, I can apply my professional insights into your writing tasks. My past roles include:
- Recruitment Consultant for a national agency. Responsible for end-to-end recruitment, including writing of job ads, CV's and contracts.
- CX Manager for a leading background checking and safeguarding business. Responsible for maintaining standards of written communication through audits and training.
I currently work as a professional copywriter, producing web copy, social content and internal documentation. I've also been responsible for the creation of company tone of voice guidelines and training.